SYSTEM SUPPORT

Program Overview

Given the development in the IT world, IT System Support becomes a very important and competitive field to develop and improve a country. Through this program, students will be exposed to main aspects that cover providing support for business systems. Besides that, students will have an opportunity to study other courses like Multimedia, Computer Network, Computer Security and others by using updated computer software based on current needs in the IT field.

A qualifying learner at this level will be a well-rounded IT professional building on foundational technical skills acquired at NQF level 4, via the National Certificate in IT Technical Support or equivalent. This qualification is expanding the specialisation(s) started at NQF level 4 into the core field of networking and support, with further specialisation(s) into IT Support fields or in any other related vertical or enabled markets.

The qualification is designed to:

  • Provide qualified learners with an undergraduate entry into the field of networking/systems support, earning credits towards tertiary offerings in the fields of Computer Studies or Computer Science 
  • Prepare qualified learners for initial employment in the computer industry. 
  • Allow the credits achieved in the National Certificates relating to Information Technology at NQF level 4 to be used as prior learning for this qualification. 
  • Allow many of the unit standards listed in this qualification, to be used in Learnership Schemes in the Information Systems and Technology sector, as well as other sectors where Information Technology is a key requirement. 

Why study with us?

We provide high quality academic trainings that will enable you to get qualified in your chosen field; you will also be provided with a solid foundation to help you build your career or business. We’ll help you achieve your ambitions no matter how big they are and at the same time open your mind to possibilities you didn’t even know existed. Our standards are very high yet, we are easily accessible and affordable to everyone irrespective of their socio-economic background.

Entry Requirements

  • Grade 12 – Matric,
  • A senior certificate or
  • National Certificate (N3) or a relevant Nated equivalent qualification
  • International students with Senior School Certificate can apply.

It is assumed that the learner is competent in skills gained at the further education and training band, with exposure to computing as an advantage, but not a requirement.

Program Modules

Semester 1
  • End user computing
  • Business Communication
  • Network planning
  • Installation & configuration of Network Operating System
  • Network Installation
  • Business Environment for IT
Semester 2
  • Network Security
  • Network Administration
  • Customer Support
  • Basics of Business Management
  • Managing IT Projects
  • Research Techniques

Internship Requirement

This programme requires that the student undertakes an internship for a minimum of 18 months in relevant industry after completing the in-class academic study. There is an opportunity for job placement assistance through our industry network after graduating depending on availability.

Qualification Obtainable 

On completion of the program, student will receive a certificate for level completed. Qualifications are issued by MICT SETA – Media, Information and Communication Technologies Sector Education and Training Authority

Program Accreditation Information 

MICT SETA – Media, Information and Communication Technologies Sector Education and Training Authority accreditation No: ACC/2016/07/0083
Department of Higher Education and Training accreditation No: 2019/FE07/011

Duration, Study Mode & Intake Dates

Full Time

  • Study Duration: 12 – 18 months   
  • Admission dates: January and July every year

Online & Part Time  

  • Duration: 12 – 18 months
  • Admission dates: January and July every year 

Career Opportunities

  • Computer Technician
  • Network Administrator
  • Hardware Technician
  • Data Centre Administrator
  • Systems Team Leader
  • Systems Administrator
  • Junior ICT Manager

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